To return an item, A RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA) IS REQUIRED. Items without an RA WILL NOT be accepted nor credited. NO EXCEPTIONS !!!
Overview
1) Determine if your item is eligible for return/exchange. *
2) File a claim with wheelsnolimit.com and request an RMA (Return Merchandise Authorization) number within 14 calendar days
3) an RMA number issued.
4) Ship your return to wheelsnolimit.com after your claim is approved.
5) Receive your refund/exchange/store credit.
* Please see details below
1) To determine if your item is eligible for return/exchange, please review the following:
Damaged or altered products cannot be returned.
Returns/exchanges will not be made on products which have been installed, used, or otherwise defaced.
Defective merchandise upon its arrival: customer should notify wheelsnolimit.com immediately.
Special orders, custom orders are not returnable, no cancellation on these types of orders. No deposit will be returned on these types of orders.
No return will be honored due to misuse, mishandling or damages due to an act of God.
Defective merchandise by other companies (brands) should notify the manufacturer of such products for exchange, repair or replacement. wheelsnolimit.com does not accept returns due to manufacture's defect. Shipping & handling charge will not be refunded due to the same reason.
Products damaged in transit are not eligible for return as the customer should initiate a claim with the carrier. All of our shipments go out in pristine condition, all packages are protected with sufficient cushioning materials & are fully insured. Wheelsnolimit.com has no control of those packages once they are in the possession of the carrier. Customer should keep proof of damages in order to settle the claim with the carrier.
Missing parts in merchandise upon arrival should be notified to wheelsnolimit.com or the products manufacturer immediately.
Other brand products - only brand new, non defective items can be returned. Defective items should consult the products manufacturer for proper repair or exchange procedures. A 25% restocking charge will be imposed on all returns. Shipping and handling will not be refunded.
2) If your item is eligible for return/exchange, you must obtain an RMA (Return Merchandise Authorization)
RMA (Return Merchandise Authorization) is required for all returns. RMA number will be issued by wheelsnolimit.com. To request an RMA number, please fill out all information on the RMA request page on the website. In your request, please indicate the problem/reasons for your return, order number, name, and contact information. Please note that the RMA does not imply a refund, only that we will inspect the merchandise based on your claim.
A return claim must be initiated within 14 calendar days after receipt of the products from the carrier or the date the order was picked up by the customer.
wheelsnolimit.com will contact the customer within 2 business days to issue an RMA number, provided that the return claim has been validated.
3) Once your claim has been validated and an RMA number issued, you must ship the items(s) back to wheelsnolimit.com with the following guidelines. ***
RMA number should be written clearly on the outside of the box of the return package(s).
All returns must be freight prepaid and fully insured.
Return packages damaged in transit will be refused and returned to the customer.
Return packages with unpaid or collect freight will be refused and returned to customer.
Returns must be received by Motorintakes.com within 10 calendar days after the RMA number has been issued. Otherwise, the RMA number will be removed from our system or the return will not be honored.
4) After your return has been received, you will be issued a refund/exchange/store credit based on the following:
Refund will be made in the same method as the order was paid.
Wheelsnolimit.com will ship replacement to customer in the same manner as the order was originally shipped with the carrier by wheelsnolimit.com discretion.
Wheelsnolimit.com will process returns, exchanges, or refunds in a timely manner. All refunds should be sent or credited to customer within 45 days. If a product is not available for immediate exchange, our customer service department will notify the estimated time of arrival for the replacement.
***Please note that wheelsnolimit.com reserves the rights to refuse any return.